Carers Collective Difference
Carers Collective will integrate into your life. Our care model will adapt to how you want to live. Your freedom and your goals are our goal. Our mindset is always to put the clients needs before our own.
Presence is key to developing a trusting relationship. Carers Collective's digital policy means we are attentive to the clients needs at all times.
Carers Collective will respect your time, our carers are punctual and we will always turn up to work. Our team will be respectful to the client & family members.
If you bring the banter we will serve it back. Our carers think outside the box and at the same time have the ability to keep things simple.
Carers Collective work differently to larger companies, we assign you one team of dedicated carers and we have a relief team should anything arise.
During our time in the industry, we have listened to the pain that some of our participants and their families experienced. Some experiences have caused long term anxiety and trauma. This is the reason Carers Collective has been founded, to create an agile, family orientated, personable support company to focus on you and your goals.
Our goal and approach is to ensure that our participants reach their optimal level of health, function, and independence while empowering participants to challenge their preconceived limits.
The Carers Collective team have backgrounds in physical health and have worked with all types of neurological conditions. The Carers Collective team are supported by ongoing training and continuous improvement based around your needs.
Continuous Improvement and Development
Carers Collective are forward-thinking when onboarding, Carers Collective invests in our Support Worker team to provide ongoing training, including Support Worker Certificates and specific Spinal Training. This helps our team become the best they can be.
A key difference of Carers Collective, which unfortunately should not be a difference, is that we place the participant first. Carers Collective are mindful of the participant first, your needs and wants are at the focus of everything we do.
Carers Collective are always actively listening to feedback about ourselves, and we make changes accordingly.
Carers Collective have learnt from clients horrific stories with other care providers, this is not acceptable and "no shows" will never be tolerated at Carers Collective. We have strict governance on this policy and a relief team to reduce this threat from your life.
Carers Collective abide by the NDIS Code of Conduct, we have built our company to the highest practice standards.
Complex and Higher-risk Supports
Carers Collective are well known for supporting complex needs, we hire resilient support workers and give them as much training, information and an active reporting system to give the client the best support possible. Nothing is too complex for Carers Collective.
Upon onboarding with Carers Collective, you will meet with director Joshua, who will take you through everything we need to know about how we work together for you and your family. We will talk about your rights, NDIS Policies and Procedures, expectations, your goals and strategies on how we can achieve these together.